It happens in Grand Prairie, Weatherford, Arlington, Dallas, Fort Worth, Roanoke, Keller, Colleyville, North Richland Hills, Grapevine, and all over the state. Someone has some property damage. They call their insurance company. The insurance company suggests they call XYZ company. The insured calls XYZ company. XYZ company does something wrong in their dealings with the insured. The question becomes: Is the insurance company responsible for any wrong committed by XYZ company?
The most common situations where the above happens is car wrecks. After a car wreck the insurance company often suggests a repair shop to take the car to for repairs. The second most common situation is home repairs. A home owner has hail damage, flood, or fire and the insurance company suggests a company to make the repairs.
The Texas Court of Appeals in Dallas recently had a case that involved a theft. The opinion was issued on February 8, 2011, and the case is styled, J. Howard Jaster, Individually and as Assignee of the Edinberg Trust v. Shelter Mutual Insurance Company. In this case Jaster alleged that Shelter Mutual Insurance Company (Shelter) was an agent of Michael Hanna d/b/a Cornerstone Replacement Services (Cornerstone).