Texas insurance lawyers are always asking the above question when someone comes to see them about an insurance company doing them wrong.
To start with, as the contracting party, the insurance company can be liable based on the contract that exists between them and their customer.
There are also several statues, under which, the insurance company can be held liable. For example, under Texas Insurance Code, Section 541.151, the statute states “any person” engaged in the business of insurance may be liable for unfair insurance practices. Reading further, the Texas Insurance Code, Section 541.002(2), defines the term “person” to include various insuring entities.